Crisis/Immediate Mental Health Support

Vancouver Access and Assessment Centre (AAC)

For patients and their support people (family and friends) during a non-life threatening mental health and/or substance use issue. Open to walk-ins 24 hours/day, 7 days/week. They provide pathways for patients and families to access mental health and/or substance use services in Vancouver and offer an alternative to the Emergency department.

(604) 675-3700

Guided Mindfulness Exercises

McGill Counselling Services – Audio for Relaxation and Meditation

A variety of free MP3 format guided meditations from McGill Counselling Services.

Guided Self-Compassion Meditations

Free MP3 format guided meditations focused on self-compassion and loving kindness by Dr. Kristen Neff.

Online Resources


AnxietyBC is a leader in developing online, self-help, and evidence-based resources on anxiety and anxiety disorders. The site provides information and resources and tools to help you manage your anxiety. This organization is also the developers of the free MindShift app which helps gives using step-by-step strategies for managing anxiety.

Sexuality and U

A website devoted to providing up-to-date, factual information on sexual health and education.

Phone lines

Pain Support Line

Trained volunteers are available on Pain Bc's support line 9am-4 pm, Monday to Friday (excluding statutory holidays). They offer a safe space to talk about pain and its impact on your life, information on community resources, help with filling out various forms (eg. disability forms), help finding a physician who is taking new patients, information about pain and self-management, and information about Pain BC resources and programs.


The Crisis Centre

Provides confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair. Support is available by phone or online chat.

Distress Line: 1-800-SUICIDE (784-2433)

Trans Lifeline

Trans Lifeline is a non-profit dedicated to the well being of transgender people. They run a free hotline staffed by transgender people for transgender people. Trans Lifeline volunteers are ready to respond to whatever support needs members of our community might have.


Options for Sexual Health – Sex Sense phone line

Free and confidential sexual health resource and referral service. Offer up-to-date and accurate information about birth control and emergency contraception, safer sex practices, queer sexual health, pregnancy options, abortion services, sexually transmitted infections, pap tests/pelvic exams, sexual pleasure, and more. Staffed by registered nurses, clinical counsellors, and sex educators. Information tailored for people living in British Columbia and the Yukon. Hours of operation are Monday to Friday from 9 a.m. to 9 p.m.

1-800-739-7367 throughout BC or 604-731-7803 in the Lower Mainland

Women Against Violence Against Women (WAVAW)

24-hour Rape Crisis Line. WAVAW also provides the following free services: Accompaniments to hospital, police and courts, Assistance with Crime Victim Assistance forms, Victim Impact Statements and Third Party Reports, Outreach and Public Education, Aboriginal Outreach services for women and youth, Community and advocacy work, STV (Stopping The Violence) counselling: Individual and group support

Rape Crisis Line: 604-255-6344, Business Line: 604-255-6228